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SERVICE

ELC provides a 24x7x365 service submission portal to all customers. This method creates instant visibility for all critical personnel.

When submitting a Service Request, please include the following information:

  • Area(s) of issue within your facility (i.e. detailed location)

  • Type(s) of fixture(s) effected (i.e. front of building wall pack, office #5 2x4)

  • Detailed description of instance (i.e. light completely out, flickering, 1 lamp out)

  • Provide photos

  • Contact person name, number and email

  • Building access or any other special instruction